1777 bat Privacy Policy

1.1 Registration and Account Information

When you create an account at 1777 bat, the following information is collected:

• Full name and date of birth
• Username and password (stored in encrypted form)
• Email address and mobile number
• Documents provided for identity verification (where applicable)

1.2 Transaction Information

Relevant financial information is collected during deposits and withdrawals, including:

• Mobile banking numbers (bKash, Nagad, Rocket, Upay)
• Transaction amount and time
• Transaction reference number

All transaction-related information is stored in encrypted form to ensure security.

1.3 Usage and Technical Information

The following information may be collected automatically while you use our services:

• IP address and device identifier
• Browser type and operating system
• Page visit history and session duration
• Information obtained through cookies and similar tracking technologies
• Game play history and activity logs

1.4 Communication and Support Information

When you contact us via live chat or email, the content of the conversation and information relating to your identity are recorded, which is used to improve service quality and for future support.

2.1 Service Delivery and Operations

• Creating, verifying, and managing accounts
• Processing deposits and withdrawals
• Managing game sessions and betting activity
• Providing bonuses, promotions, and VIP benefits

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorised access to accounts
• Monitoring suspicious financial activity
• Identifying multiple accounts or fraudulent behaviour
• Ensuring SSL encryption and other security measures

2.3 Personalised Experience and Improvement

• Recommending games and offers based on your preferences
• Improving the usability of the website and app
• Identifying and resolving technical issues

2.4 Customer Service and Communication

• Providing support via 24/7 live chat and email
• Sending important account-related notifications
• Sending promotional messages based on your consent

3.1 Service Provider Partners

Minimum necessary information may be shared with technology service providers required to operate our platform. These partners process information only in accordance with 1777 bat's instructions and may not use it for their own purposes.

• Payment processing services (bKash, Nagad, Rocket, Upay)
• Game software providers (Pragmatic Play, PG Soft, JILI, Evolution, Spribe, etc.)
• Data protection and cybersecurity organisations

3.2 Legal Obligations

Information may be disclosed to authorities if required by a court order or applicable law. In such cases, only the specific information requested will be provided.

3.3 With User Consent

Beyond the cases mentioned above, no information will be shared with third parties without your explicit consent.

4.1 Types of Cookies and Their Purposes

• Essential Cookies: Used to maintain login sessions and ensure security. These cannot be disabled.
• Functional Cookies: Remember your language preference and other settings.
• Analytical Cookies: Analyse patterns of site usage and collect information for improvement.
• Marketing Cookies: Display advertisements and offers based on your preferences (subject to your consent).

4.2 Cookie Controls

Cookies can be disabled or deleted from your browser settings. However, disabling essential cookies may cause some site features to not work properly and may result in login issues.

5.1 Retention Period

Personal information is retained for the entire period your account remains active. Even after an account is closed, certain information may be kept for a specified period as required by legal obligations or for dispute resolution. Once the necessary period ends, information is securely deleted or anonymised.

5.2 Data Security Measures

1777 bat takes the following measures to keep your information secure:

• Protecting data in transit via SSL (Secure Socket Layer) encryption
• Encryption of stored data, particularly passwords and financial information
• Restricted access policy — only authorised staff may access information when necessary
• Regular security audits and vulnerability assessments
• 24/7 monitoring to detect suspicious activity

5.3 Response to a Data Breach

If a data security breach occurs and it affects your information, we will notify you as quickly as possible and take the necessary steps to minimise harm.

6.1 Right to Access and Portability

You may request to view the information stored in your account at any time. Upon request, we will provide you with a copy of your information.

6.2 Right to Rectification

If there are any errors or inaccuracies in your information, you may request a correction through your account settings or via customer support. Accurate information is essential for service quality and security.

6.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, where there are legal obligations or ongoing disputes, it may not be possible to delete all information immediately.

6.4 Right to Object to Processing

You have the right to object to marketing communications or certain data processing. If you do not wish to receive promotional emails or messages, inform our customer support team or use the opt-out option provided in each message.

7.1 Limitations of External Services

The 1777 bat platform may include third-party tools such as game software and payment services. These tools have their own privacy policies, and 1777 bat is not responsible for their data collection practices.

7.2 Payment Processing

Deposits and withdrawals are processed through mobile banking services such as bKash, Nagad, Rocket, and Upay. Necessary information is shared with the relevant payment provider during this process. The payment provider's own privacy policy can be found on their website.

9.1 Process for Changes

1777 bat reserves the right to amend this privacy policy as needed. For significant changes, users will be notified in advance by email or site notification.

9.2 Regular Review

Check the "Last Updated" date at the top of this page to ensure you are always reading the latest version. Continued use of the platform after changes are made will be considered acceptance of the new policy. You may also visit our FAQ section to learn more about our general terms of service.

Contact Methods

• Live Chat: Support in Bengali and English via 24/7 live chat on the website or app
• Email: [email protected]

Our team generally responds to your messages within working hours. For formal information-related requests, identity verification may be required.